Data Protection Declaration

Last Updated: Jan. 28, 2023

THE LEGAL ENTITY COLLECTING DATA IS:

Question Empowers LLC
1717 W 34th St. Ste 229
Houston, TX 77018

PERSON RESPONSIBLE FOR DATA PROTECTION:

Georgia Watson
Phone: +1(713)487-7036

1. WHAT DATA DO WE STORE?

We store all of the data that we need in order to maintain our relationships with customers and clients. This data ranges from records including full name, email address and country, to more extensive records that include full name, telephone number, email address, home and work address, as well as details of dependents.

For tax purposes, if you attend a class or buy a product, we will store your tax or VAT identification number and all of the data that we need to issue a correct invoice in all of the jurisdictions in which we operate.

In addition, if you attend a class or buy a product, we will also keep a record of that transaction to be able to discern whether you meet the prerequisites for advanced classes.

We may store both your shipping address, for product delivery, and your billing address, which can be used to verify credit card payments or other methods of payment.

2. WHY DO WE STORE YOUR DATA?

We store your data in order to provide the services we offer free and to fulfill our contractual undertakings with our customers and clients.

Personal data is stored to be able to send you information, free samples, products and to register you for classes and telecalls.

By keeping a record of the products you have purchased, and the classes and telecalls in which you have participated, we are able to check your prerequisites for future, more advanced classes.

Recordings of classes and telecalls are stored and distributed to enable clients and customers to play back classes or telecalls they attended. Following the aforementioned classes or telecalls, the recordings are also turned into products that are sold in the shop.

Your stored data enables our systems to serve you better. For example, when you register for classes you need not fill in your details every time. Our system also knows which classes you have attended in the past and can use your data to offer certain pricing advantages.

We also store data regarding your purchases from the Question Empowers LLC Shop. Some of your purchases may contribute to your eligibility to attend other advanced classes.

3. WHO HAS ACCESS TO YOUR DATA?

Within Question Empowers LLC, the individuals with access to your data are those requiring those data to be able to fulfill our contractual agreements with our customers and clients. These may include our communications and marketing team, our event organizers, administrative staff and contractors.

In addition, outsourcing work on specialist tasks within IT and accounting, for example, sometimes requires us to grant consultants access to your data whenever and wherever this is required to fulfill our legal obligations towards official authorities or to develop and improve our services.

In addition to our internal team and the external agencies with whom we work, Access Consciousness LLC is granted access to your basic data (full name, email address, mailing address country and phone number) when you register for one of their classes through their general website www.accessconsciousness.com. This applies to live (in-person) classes, telecalls and online courses, as well as classes offered live via audio and live-streamed classes.

Please note:
Access Consciousness LLC gains access to your basic data only when you sign up for a class on their website. They have access to your class or product history for the use of updating your prerequisites taken with Question Empowers LLC for future Access Consciousness LLC advanced classes.

4. DO WE SHARE YOUR DATA?

As mentioned above, we share your data with Access Consciousness LLC. We have data-sharing subcontracts in place.   Access Consciousness LLC is a franchise system that uses a shared worldwide marketing tool via its website www.accessconsciousness.com.

Please note:
Access Consciousness LLC is bounded by the same data protection agreement to which we adhere.

For all clients in Brazil:
In order to comply with all rules and regulations of the "Lei Geral de Proteção de Dados" (LGPD) we added the following 9th right to our Data Protection Declaration:

If you live in Brazil you have the right to know with whom the Data Protection Controller has shared your stored data. Please request a detailed list from one of our Data Protection Controllers mentioned above in this declaration.

5. HOW LONG IS THE DATA STORED?

We keep the data stored as long as…

we have a relationship with you as customer, client or interested party  
we are legally obliged to, for tax purposes
until you unsubscribe or ask us to delete your information

6. WHAT DATA PROTECTION RIGHTS DO YOU HAVE AS A CUSTOMER?

As a customer, you have the right to…

manage your email or paid subscription
correct any and all information we have stored
request details of the data we have stored regarding you
request deletion or limitation of your stored data

If you would like to update, change or amend your data, please let us know by contacting us at this email address: [email protected]

If you would like to be deleted from our database, please contact us here: [email protected]

7. ARE CUSTOMERS OBLIGED TO PROVIDE THEIR DATA?

Yes, as a customer or client, you must provide the data we need to be able to fulfill our contractual obligations within the various services we offer.

Depending on what you are requesting from us, we will ask you to provide information that may range from your full name, email address and country to more extensive details including full name, telephone number, email address, home and work address, as well as details of dependents.

8. COOKIES, PROFILING AND AUTOMATION

We use cookies to make our website workable and user-friendly. A pop up will appear the first time you visit our site, saying that we use cookies and that, by continuing, you agree to us placing cookies on your computer. In the process, a cookie will be placed on your computer so that you will not see the pop up every time you visit the website.

We do not perform any form of automated profiling. Sometimes we will check what topics a client may be interested in based on his/her previous choices of classes or products.

We do not share your data or sell it to any external agencies.

9. WHERE DO WE STORE YOUR DATA?

We use multiple systems for storing your data to fulfill our contractual agreements with customers and clients and that also enable us to operate globally.

In general, information is stored in cloud services and on computers in the United States of America. Geographical locations may differ between the different services we provide.

10. HOW DO WE PROTECT YOUR DATA?

Question Empowers LLC staff, contractors and the external agencies with whom we work have all signed NDAs (Non-Disclosure Agreements). They have also been trained in data protection.

The stored data can only be accessed through security-protected entry points by users with permission to access the information. All Access Consciousness facilitators/sub-contractors/staff have signed data protection agreements safeguarding the information we share with them. We also offer written and online data protection information.